I have forgotten my password
Forgotten your password? No worries, it happens to even the best of us 😅
Luckily, it's an easy way back into the game 🚀
Simply navigate to the login page and press the link for "Forgotten Password". You'll be prompted to enter the email address associated with your account. Then, check your inbox for a password reset email from us. Follow the instructions in the email to reset your password securely.
For security reasons, you must have access to the email address associated with your account to reset your password. This helps us verify your identity and ensure the security of your account. If you no longer have access to the email address linked to your account, please contact our support team for further assistance.
Just a heads up! Sometimes, our password reset emails might end up in your spam or junk folder. If you've asked for a password reset but can't find the email in your inbox, give your spam folder a check. Also, it's a good idea to add our email address to your contacts or whitelist our email addresses to make sure you receive our emails in the future. If you're still having trouble, don't hesitate to shoot a message to our support team—they're here to help you out! The email is sent from notifications@obsidione.com.
Having problems with MFA? Please see this support page.