Assistance for travel brands & car rentals

If you have recently rented a car through one of our reputable brands, such as GoDrivestory, and find yourself in a situation where you require assistance with your reservation or have any other related inquiries, please do not hesitate to visit our support page or contact customer care directly.

Cartrawler Ltd (handling customer care services for car rentals)

  • Norway: +47 23 96 41 04 // +47 23 96 41 11 (Drivestory directly, Monday-Friday 8AM-8PM)
  • Sweden: +46 8-403 099 78 (Monday-Friday 8AM-8PM + 24/7 assistance)
  • France: +33 1 70613014 (Monday-Sunday 8AM-8PM)
  • Germany: +49 692 995 71149 (Monday-Sunday 8AM-8PM)
  • Italy: +39 0510545041 (Monday-Sunday 8AM-8PM)
  • United Kingdom: +44 203582 8218 (Open 24/7)
  • USA: +1 855 454 9316 (Open 24/7)
  • Finland: +358 942451827 (Monday-Friday 8AM-8PM)
  • Spain: +34 93 181 5659 (Monday-Sunday 8AM-8PM)
  • Ireland: +353 1 4999 600 (Open 24/7)

Staylish (handling customer care services for hotels and accommodations B2C)

  • All services is currently delivered on the affiliate principle by Go Travel Un Limited.

    Please reach out at support@hotelllook.com or customercare.no@obsidione.com.

  • This is subject to change in the future, as we're establishing a operations centre for Staylish in 2025.

👀 Calling Cartrawler from Norway outside regular opening hours? Try the Swedish number! Wait until the message saying "we are closed" is complete, and you'll be transferred directly to their 24/7 operations centre. Roadside assistance is available for all numbers 24/7.

👀 Please note! Obsidione is only responsible for the daily operations and software regarding the travel brands as an OTA, and do not have any influence or responsibility for the rental operations. Please reach out to the corresponding travel agency and/or rental desk before contacting us.

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