Leadengine CCP/BCP

Leadengine is a proprietary software developed by our team that facilitates the secure transfer of your information between us and the designated sole provider. Leadengine securely collects the necessary information from you and transmits it to the sole provider, via our systems. This provider will then reach out to you based on the information provided with a specific offer for our services.

Collection of personal information

Leadengine collects personal details such as your name, contact information, and any specific data required by the sole provider to offer their services. Leadengine collects a variety of personal details to ensure that the sole provider can offer you the best possible service. This includes, but are not limited to:

• Name: Your full name as it appears on official documents.
• Email address: Your primary email address for receiving communications, updates, and service-related information.
• Phone number: Your mobile or landline number for direct contact by the sole provider.
• Postal address: Your complete mailing address, including street, city and ZIP code, for any necessary correspondence or service delivery.
• Geographical location: Your current location based on GPS data or IP address, used to provide localized services and offers.
• Additional identifiers: Other information such as social media profiles or alternate contact methods to ensure all possible avenues of communication are available.
• Current supplier: Detailed information about your existing service provider, including:
  • Supplier name: The name of the company currently supplying the service you are requesting.
  • Service type: The specific type of service you are currently receiving (e.g., internet, electricity, insurance).
  • Contract terms: Information about the terms of your existing contract, including duration, cost, and any termination conditions.
• Your requirements: A comprehensive outline of your needs and preferences, including:
  • Service specifications: Specific features or capabilities you are looking for in the new service (e.g., higher internet speed, renewable energy sources).
  • Budget constraints: Your budget limits and any financial considerations that need to be taken into account.
  • Preferred providers: Any preferences for certain providers based on past experiences or recommendations.
  • Additional preferences: Any other preferences or requirements, such as customer service expectations, contract flexibility, or additional benefits.

Technical information

• IP address: Your device's internet protocol address to help identify your geographical location and facilitate secure, personalized online services.
• MAC address: The unique identifier of your device's network interface card, used for network security and device recognition.
• Device information: Details about the devices you use to access services, including model, operating system, and browser type.

(this is mainly done for statistics and to prevent fraud, and is applicable for all our services and pages operated by us)

Personal preferences

• Communication preferences: Your preferred method of contact (e.g., email, phone call, SMS) and best times to reach you.
• Service-usage patterns: Information about how you use the current service, including peak usage times and specific needs (e.g., high bandwidth for streaming, specific electricity usage patterns).
• Lifestyle information: Details that may influence service suitability, such as household size, work-from-home requirements, or environmental concerns.
• Previous experiences: Feedback on past experiences with similar services or providers, which can help tailor the new service to better meet your expectations.

By collecting this detailed and comprehensive set of information, we are ensuring that the lead receiver has a thorough understanding of your unique needs and preferences. This enables the provider to deliver highly personalized and relevant services, enhancing your overall experience and satisfaction. All data is handled with the utmost care, adhering to strict privacy and security standards.

For all deliveries of leads and transferring of your information, our Privacy Policy is applicable, as well as our strict privacy policies for suppliers. All information is transferred within our own platforms which ensures strict security rules and disposability after its actual usage.

Using our leadengine ensures a safe and secure method for receiving personalized offers from different suppliers. Our advanced technology and stringent security measures protect your data at every step. You can trust that your personal information is handled with the highest standards of privacy and confidentiality, providing you with peace of mind while connecting you with reputable suppliers who can meet your specific needs. With Obsidione, you can confidently explore and receive tailored offers, knowing that your security is our top priority. Our privacy policy is applicable for all data transferring.

The right to be deleted and forgotten

As per of GDPR, you do have the right to be deleted and forgotten from our systems, including our partners. This right is applicable within 3 days after the submission of information. In these cases, please email us directly at security@obsidione.com and include your lead reference number.

In these cases, we will send a stop message to our suppliers. In case they already has received your information, there might be a period where they do actually reach out to you. Tell them you have sent a stop message, and refer them to us. We will handle the rest for you.