For suppliers: Sending an invoice to Obsidione

Welcome, dear suppliers and partners, to your favorite page: how to invoice us. Yes, we're talking about those magical pieces of paper (or pixels) that transform your hard work into well-deserved compensation. But, let’s face it: sending an invoice is more than just pressing "send." It's an art form, a delicate dance between accuracy and efficiency. And here at Obsidione, we believe in making every step of that dance as smooth as possible - for both of us.

Why is it so important to send the correct invoice, you ask? Well, imagine sending a rocket to space with the wrong coordinates 🚀 Sure, it might get somewhere, but it probably won’t be where you intended! Similarly, an incorrect invoice can set off a chain reaction of delays, confusion, and (dare we say it) no payment at all. And no one likes chasing payments or resolving billing errors—especially when a perfectly formatted invoice could save everyone the trouble.

👀 Important information! We appreciate your partnership with us and strive for efficient and accurate processing of inbound invoices. To ensure a seamless experience, please adhere to the following guidelines for submitting invoices. Please note that any invoices not submitted in accordance with these guidelines will not be accepted. Rejected invoices does not entitle the supplier to receive payment for the disputed invoices at all.

Norwegian suppliers

We are registered in the Norwegian ELMA registry for receiving invoices via EHF. Therefore, we strongly encourage you to submit all invoices electronically in the EHF format. If you are unable to submit invoices via ELMA, please request your unique email for document submitting directly from your contact person with us.

Invoices submitted must be in a legible and standardized format. Acceptable formats include:

EHF (Elektronisk Handelsformat)
PDF (Portable Document Format)
TIFF (Tagged Image File Format)

Each invoice submitted should contain the following essential information clearly stated:

Supplier name and organization number (f.ex Donald Duck AS, NO930013099MVA)
Invoice number and invoice date
PO or unique reference number (subscription number, delivery number etc)
Project names and dates (if applicable)
Description of products and services delivered, clearly stated)
Quantity
Bank details, including SWIFT & IBAN

For us to be able to handle your requests in a timely manner, all invoices needs to have a minimum of 21 days due date from the invoice date. Invoices with less than 21 days payment period will be rejected in full.

👀 Sending invoices by email? When providing your invoices through email, please note that only one PDF attachment is accepted per email, and that all emails is handled automatically (do not write any important comments in the message field). The size of all attachments must not be over 2MB. Please do not use Norwegian letters such as æ, ø, å in the subject field.

Scandinavian suppliers

Please request your unique email for document submitting directly from your contact person with us.

Invoices submitted must be in a legible and standardized format. Acceptable formats include:

PDF (Portable Document Format), max 2 MB per file
TIFF (Tagged Image File Format), max 3 MB per file

Each invoice submitted should contain the following essential information clearly stated:

Supplier name and organization number (f.ex Donald Duck AB, 552245-9845)
Norwegian organization number, if applicable
Invoice number and invoice date
PO or unique reference number (subscription number, delivery number etc)
Project names and dates (if applicable)
Description of products and services delivered, clearly stated)
Quantity
Bank details, including SWIFT & IBAN

For us to be able to handle your requests in a timely manner, all invoices needs to have a minimum of 30 days due date from the invoice date. Invoices with less than 30 days payment period will be rejected in full.

Rest of the world

Please request your unique email for document submitting directly from your contact person with us.

Invoices submitted must be in a legible and standardized format. Acceptable formats include:

PDF (Portable Document Format), max 2 MB per file
TIFF (Tagged Image File Format), max 3 MB per file

Each invoice submitted should contain the following essential information clearly stated:

Supplier name and organization number (f.ex Contoso International Ltd, C092774)
Address of issuing branch and reference from the sender company
Our company details clearly stated, including the address of receiving branch
Invoice number and invoice date
PO or unique reference number (subscription number, delivery number etc)
Project names and dates (if applicable)
Description of products and services delivered, clearly stated
Quantity delivered or consumed
Bank details, including SWIFT & IBAN

For international companies, payment processing takes more time and therefore, we kindly request a minimum of 30 days payment deadline. Invoices with less than 30 days payment period will be rejected in full.

Payment links?

We kindly request that you refrain from sending any payment links or links for processing credit card payments in your invoice submissions. Our invoicing and payment processes are structured to handle electronic funds transfers and other approved payment methods. Unfortunately, we are not equipped to click payment links or process credit card payments directly. For safety reasons, none of our employees has direct access to the company credit cards and therefore, all invoices needs to go through designated approval flows, ensuring correctness and swift processing. Thanks for your understanding.

Your cooperation in this matter will ensure a smooth invoicing process and timely payment for your services or products. If you have any questions regarding payment methods, please contact your designated procurement or accounts payable contact person for further clarification.

Thank you for your cooperation.